Flexibility
There can be instant variations in demand for products, and the facilities team needs to be agile in adjusting service levels. This requires close integration with the site production teams and schedules, with a facilities decision-maker on site with the authority to make rapid changes.
Simple service interface
A single point of contact and accountability for all facilities services, with an empowered FM manager on site. Integration with the customer management and production teams for strong communication and rapid service adjustment. Significant streamlining and rationalisation of the supply chain.
Technical innovation
Facilities innovation to drive improvement, efficiency and cost reduction. The ability to use innovation to realise measurable improvements in quality levels, compliance standards and efficiency. Working with customer teams to identify the right innovations that create value in the contract.